Terms and Conditions
Hours of Operation: Monday - Friday. 8:30 am - 5:00 pm. The office is closed for lunch from 12:00 noon - 1:00 pm. The office is also closed on holidays.
Final Bills on accounts being closed:
The final utility bill will be calculated using the last meter reading taken when services are disconnected. Usage charges are billed up to the point when the utility services are stopped. The City does not prorate. Any deposit on file is applied to the final bill. The customer service representative handling your request will provide further information on the final bill amount and deposit refund, if applicable, information.
Please allow 48 business hours for your request to be processed.
Staff will follow up with you via email at the email address provided in the applicaion above.
If you need to cancel or change the date of this request once submitted, please contact the business office during normal business hours.